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Privacy Policy
Your privacy matters. Here's how we protect it.
Effective Date: January 2025
Last Updated: January 2025
1. Who We Are
Maryland Task Force ("we," "us," or "our") operates MarylandTaskForce.com, a gig economy marketplace connecting Maryland residents with local service providers. We're committed to protecting your privacy and being transparent about how we handle your information.
2. Information We Collect
We collect information you provide directly:
- Account Information: Name, email, phone number, and service area (Maryland zip codes)
- Provider Profiles: Skills, certifications, service offerings, and availability
- Task Information: Job descriptions, locations, timing, and budget ranges
- Communications: Messages between clients and providers through our platform
- Payment Information: Processed securely through Stripe; we don't store full card numbers
3. How We Use Your Information
- Connect clients with qualified local providers
- Process transactions and quality rebates
- Send relevant job notifications and updates
- Maintain our quality standards and Fair is Fair philosophy
- Prevent fraud and abuse on our platform
- Improve our AI matching and voice assistant services
4. Information Sharing
We don't sell your personal information. We share information only when:
- Connecting you with providers or clients for jobs you've requested
- Processing payments through our secure payment partners
- Required by law or to protect our community
- You've given explicit consent
5. Voice AI & Phone Calls
When you call our number at (855) 687-9582, our AI assistant may:
- Record calls for quality assurance and training purposes
- Transcribe conversations to process your requests
- Use call data to match you with appropriate providers
By calling, you consent to these practices. You can request call records by emailing privacy@marylandtaskforce.com.
6. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits. Your data is stored on secure, US-based servers.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
8. Cookies & Tracking
We use essential cookies to keep you logged in and improve your experience. We don't use invasive tracking or sell data to advertisers.
9. Children's Privacy
Our services are not intended for individuals under 18. We don't knowingly collect information from minors.
10. Changes to This Policy
We'll notify you of significant changes via email or prominent notice on our platform. Continued use after changes constitutes acceptance.
11. Contact Us
Questions about this policy?